Data Protection Documents

Privacy Policy mas68 — Member Personal Data Protection

Mas68 takes every member's privacy seriously. This document clearly explains how we collect, use, store, and protect your personal information as a member of our platform.

Updated: 1 January 2026
Malaysia PDPA Compliance

Six Ways mas68 Protecting Your Data

Your privacy is not merely a legal obligation for mas68 — it is our moral responsibility to every member who trusts this platform.

256-bit SSL Encryption

All data transmitted between your device and mas68 servers is protected by 256-bit SSL encryption — the same security standard used by leading financial institutions worldwide. Your information cannot be intercepted while in transit.

Secure Data Storage

Members' personal data is stored on servers protected by multiple layers of security including firewalls, intrusion detection, and strict access controls. Only authorised staff may access member data.

Tiered Access Control

Access to members' personal data is restricted on a need-to-know basis. mas68 staff who do not require your data to perform their duties will not be granted access, and all access is logged for audit purposes.

No Sale of Data to Third Parties

Mas68 has never and will never sell, rent, or trade member personal data to any third party for marketing or commercial purposes. Your data belongs to you — we are only its custodian.

Secure Identity Verification

The mas68 KYC (Know Your Customer) process uses secure document verification methods. Copies of identity documents are processed through encrypted channels and stored in accordance with strict financial compliance standards.

Data Review & Deletion

Every member has the right to review, correct, or request deletion of their personal data at any time. Such requests will be processed within 14 working days, subject to applicable legal compliance requirements.

mas68 Privacy Commitment

This Privacy Policy transparently and clearly describes the data collection and handling practices of mas68. We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and are committed to protecting the privacy rights of every member. By using the mas68 platform, you agree to the terms of this Privacy Policy.

Section 1

Introduction

Mas68 is a licensed online gaming platform operating under a valid licence. We understand that member trust is our most valuable asset, and that trust begins with the responsible handling of personal data. This Privacy Policy applies to all information collected through the mas68.win website, the mas68 mobile app, and all related communication channels.

We encourage you to read this document carefully. If anything is unclear, the mas68 customer support team is ready to assist you with further clarification via in-app live chat.

Section 2

Types of Personal Data Collected

Mas68 collects various types of personal data depending on your interactions with our platform. Below is a summary of the data we collect and its sources:

Data Category Sample Information Resources
Identity Data Full name, date of birth, identity card number Registration & KYC
Contact Data Phone number, email address Registration
Financial Data Bank account number, bank name, transaction records Deposit & withdrawal
Technical Data IP address, browser type, operating system, device ID Automatically during use
Game Data Wagering history, wins, losses, promotional activity Platform activity
Communication Data Support chat records, feedback, complaints Support interactions

Mas68 does not collect more data than is necessary to operate the platform and fulfil our legal obligations. The principle of data minimisation is strictly observed.

Section 3

Purpose of Data Collection & Use

The personal data you provide to mas68 is used solely for the following legitimate and necessary purposes:

  • Account Management — Securely creates, verifies, and manages your member account
  • Transaction Processing — Processes deposits, withdrawals, and all financial transactions accurately and promptly
  • Identity Verification (KYC) — Verifies member identity to prevent fraud, money laundering, and unauthorised access
  • Legal Compliance — Fulfils the reporting and compliance requirements set by the relevant regulatory authorities
  • Customer Support — Provides effective assistance and resolves any issues reported by members
  • Platform Security — Detects and prevents fraudulent activity, abuse, and cybersecurity threats
  • Service Improvement — Analyses usage patterns to improve the gaming experience and platform features
  • Service Communications — Sends important notifications related to your account, transactions, and policy updates
  • Responsible Gaming — Monitors gaming patterns to identify members who may need responsible gaming assistance

Mas68 does not use member personal data for third-party marketing purposes without your explicit consent. You may withdraw consent for marketing communications at any time through your account settings.

Section 4

Data Sharing with Third Parties

Mas68 does not sell member personal data to any party. However, in certain limited situations, data may be shared with the following parties for legitimate reasons:

  • Payment Service Providers — Banks, e-wallet operators, and payment processors required to execute your financial transactions. They are bound by strict confidentiality agreements
  • Technology Service Providers — Companies that help us operate the platform, including cloud computing, email delivery, and analytics. All such parties are bound by data processing agreements compliant with PDPA
  • Regulatory Authority — Competent authorities such as financial investigation units or law enforcement when required to do so by law
  • Identity Verification Services — Third-party KYC service providers that help us securely verify member identity documents

In all data sharing instances, mas68 ensures that recipients have data protection measures equal to or higher than the standards we apply ourselves. Data sharing is always limited to the minimum information necessary.

Section 5

Data Security Measures

Mas68 implements multiple layers of technical and organisational security controls to protect member personal data from unauthorised access, loss, destruction, or accidental disclosure:

  • Data Encryption in Transit — All communications are protected with TLS 1.3 protocol and 256-bit SSL encryption
  • Stored Data Encryption — Sensitive information such as passwords and financial details is stored in encrypted form using the latest algorithms
  • Two-Factor Authentication (2FA) — Members are encouraged to enable two-factor authentication for an additional layer of protection on their account
  • Continuous Monitoring — A 24/7 security monitoring system that detects and responds to any suspicious activity in real time
  • Regular Security Testing — Penetration testing and security audits are conducted on a regular basis by independent security experts
  • Staff Training — All mas68 staff receive regular data protection training and are subject to strict confidentiality policies

In the event of a data breach that may affect the rights or freedoms of members, mas68 is committed to notifying affected parties within the timeframe prescribed by applicable law, along with the measures that have been and are being taken to address the incident.

Section 6

Data Retention Period

Mas68 does not retain member personal data longer than necessary for the original purpose of collection or to meet legal requirements. The following are general guidelines for our data retention periods:

  • Active Account Data — Retained throughout the active membership period and up to 7 years after account closure for financial compliance purposes
  • Financial Transaction Records — Retained for 7 years after a transaction occurs, in accordance with Malaysia's accounting and tax legal requirements
  • KYC Documents — Retained for 5 years after the business relationship ends, or longer if required by anti-money laundering laws
  • Security & Technical Logs — Retained for 12 months for security incident investigation purposes
  • Customer Support Records — Retained for 3 years for dispute resolution and service improvement purposes

Once the retention period expires, data will be permanently deleted or anonymised so that it can no longer be linked to any individual.

Section 7

Cookies, Logs & Tracking Technologies

The mas68 platform uses cookies and similar tracking technologies to enhance the user experience and ensure platform security. The following are the types of cookies we use:

  • Essential Cookies — Required for core platform functions such as login session verification and security. These cookies cannot be disabled without affecting platform functionality
  • Preference Cookies — Saves your personal preferences such as language and display theme for a more comfortable experience
  • Analytics Cookies — Helps us understand how members use the platform so we can continuously improve it. Data collected is aggregated and does not personally identify individuals
  • Security Cookies — Used to detect suspicious activity, prevent fraud, and ensure the security of member accounts

You can manage your cookie settings through your internet browser settings. However, disabling certain cookies may affect the functionality and user experience of the mas68 platform.

Section 8

Your Rights as a Data Owner

As a mas68 member and the owner of your own personal data, you have the following rights under the Malaysia Personal Data Protection Act (PDPA):

Right of Access

You have the right to request a copy of all personal data we hold about you at any time.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete data in our records.

Right to Erasure

You may request the deletion of your personal data, subject to applicable legal retention obligations.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another platform.

Right to Restrict Processing

In certain circumstances, you may request that we restrict the processing of your data while an issue is being resolved.

To exercise any of the above rights, contact the mas68 support team via live chat in the app. Requests will be processed within 14 working days. In complex cases, this period may be extended up to 30 days with notice to you.

Section 9

Child Data Protection

The mas68 platform is intended for adults aged 18 and above only. We do not knowingly collect or process personal data of individuals under the age of 18.

If we discover that personal data of a child has been inadvertently collected, we will take immediate action to delete that data and close the relevant account. Parents or guardians who suspect their child has registered an account on mas68 should contact our support team immediately.

Mas68 applies an age verification process during registration and KYC to ensure only individuals aged 18 and above can access the platform. If you suspect an age limit violation, please report it to us immediately.

Section 10

Amendments to the Privacy Policy

Mas68 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. All amendments will be published on this page with a clearly stated update date.

For significant amendments that materially affect member privacy rights, mas68 will provide notice via:

  • In-app notification on mas68 when you next log in
  • Email to the address registered in your account
  • Site updates mas68.win/privacy-policy with a clearly stated effective date

Continued use of the mas68 platform after the effective date of any amendments constitutes your acknowledgment and acceptance of the updated Privacy Policy. If you do not agree with any changes, you have the right to close your account and discontinue use of the platform.

Section 11

Contact Us — Privacy Enquiries

If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your personal data by mas68, you may contact us through the following channels:

  • Live Chat — The fastest way to get an immediate response, available 24 hours a day, 7 days a week via the chat icon in the mas68 app
  • Privacy Email — Send an email to [email protected] for privacy and data protection enquiries requiring further discussion
  • Help Centre — Visit the FAQ us for answers to frequently asked questions about privacy and data security

Our privacy team will respond within 3 working days for general enquiries and real-time support 14 working days for formal data rights requests. We are committed to addressing every privacy concern seriously and professionally.

If you are dissatisfied with how mas68 handles your privacy complaint, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia, the data protection regulatory authority in Malaysia.

Safe & Trusted

Your Data Is Safe With mas68 — Join Today

With a transparent privacy policy and high-grade security systems, you can play with peace of mind knowing your information is always safe and fully protected.

256-bit SSL Encryption
PDPA Compliance
No Data Sales
24/7 Support
Bahasa Melayu